If you would like to deliver a suitcase of medicine on your trip to Cuba, then please complete the online Record of Traveller Form. We require the completed form at least one week before your departure.

Full suitcases normally weigh 10 kilograms or less and must be picked up by travellers at one of several locations in Toronto and Mississauga (we do not deliver suitcases to travellers).  A letter signed by a Canadian doctor is included in each suitcase advising customs officials that the traveller is transporting the medicine to a medical facility in the country of destination.  This practice conforms to both Canadian law and the law of the recipient countries.

Travellers are asked to have the letter signed by the official receiving the suitcase of donations.  On their return to Canada, they are asked to mail the signed form to the address on the letterhead.

You may browse through previous travellers' experiences to see photos and letters from travellers who have delivered medical aid with Not Just Tourists Toronto.

Note: Travellers are cautioned that the suitcase of medicines will form part of their personal baggage weight allowance. However, some airlines allow passengers to carry extra humanitarian aid in addition to the standard weight allowance at no extra charge .  Travellers are advised to contact their airline in advance to confirm this policy.

As much as we would like to, we simply cannot fill special requests from Cuban doctors with respect to the contents of the suitcases.  The logistics of filling individual wish lists are extremely complicated and we are limited by the donations we receive.

When you have returned from your trip, we would love to hear about your experience! Feel free to contact us via the Feedback Form.